Effective Date: September 1, 2026

Last Updated: September 1, 2026

ITIN Hub (“ITIN Hub,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal, financial, tax, and identification information entrusted to us.

ITIN Hub provides Individual Taxpayer Identification Number (ITIN) assistance, Certified Acceptance Agent identity verification, U.S. tax preparation and consultation, EIN assistance, foreign-owned business compliance, and related professional services.

This Privacy Policy explains what information we collect, how we use and protect it, when information may be shared, and the choices available to you when you use ITINHub.com, communicate with us, or engage our professional services.

1. Information We May Collect

Depending on the service you request, we may collect information such as:

• Name, mailing address, email address, and telephone number
• Date and place of birth
• Citizenship, nationality, and country of residence
• Passport and other government-issued identification information
• Social Security number, ITIN, foreign tax identification number, or other taxpayer identification information
• Immigration or visa information when relevant to the requested service
• U.S. entry information when required for an ITIN application
• Business ownership information
• Articles of Organization, EIN confirmation letters, operating agreements, and other business documents
• Tax returns, income information, tax forms, financial records, and supporting documents
• Information required to prepare Form W-7, Form W-7 (COA), U.S. tax returns, or related filings
• IRS notices and correspondence
• Appointment and consultation information
• Payment and transaction information
• Communications you send to us
• Website activity, browser information, IP address, device information, and similar technical information

We collect only information reasonably necessary to provide requested services, comply with applicable professional and legal requirements, protect our systems, and operate our business.

2. Passport and Identity Documents

Because ITIN Hub provides Certified Acceptance Agent services, we may need to review an applicant’s original passport or another qualifying original identification document, or a certified copy issued by the appropriate issuing agency.

For remote identity verification, ITIN Hub must have the qualifying identification document in its possession during the identity interview when required by IRS Certified Acceptance Agent procedures.

Original documents may be delivered in person, delivered by an authorized person, or sent to us using an appropriate mailing or courier method after instructions are provided.

Original identification documents are returned after the required review. When return shipping is required, clients may be asked to provide a prepaid tracked shipping label.

Please do not send an original passport or other sensitive identity document to ITIN Hub unless we have first provided instructions for doing so.

3. Copies of Identification and ITIN Records

As an IRS Certified Acceptance Agent, ITIN Hub is required to maintain certain documentation related to ITIN applications.

CAA records may include Form W-7, Form W-7 (COA), supporting identity documentation, tax returns when applicable, and exception documentation. Applicable IRS retention requirements may require us to keep certain ITIN application records for a specified period after submission.

We may therefore retain copies of identity documents and other ITIN records when necessary to satisfy IRS requirements, professional responsibilities, legal obligations, security requirements, or legitimate business recordkeeping needs.

4. How We Use Your Information

We may use your information to:

• Determine which ITIN or tax service may be appropriate
• Prepare Form W-7 and related ITIN documentation
• Perform CAA identity verification
• Prepare Form W-7 (COA), Certificate of Accuracy
• Prepare U.S. federal or state tax returns
• Prepare EIN applications and business-related filings
• Review foreign-owned LLC filing requirements
• Respond to IRS notices or ITIN correspondence
• Communicate with the IRS or other government agencies when authorized
• Schedule consultations and appointments
• Communicate with you regarding your engagement
• Request missing documents or information
• Process payments
• Mail or submit completed application packages
• Provide status updates
• Maintain legally required records
• Protect against fraud, identity theft, unauthorized access, and security threats
• Improve our website, services, and client experience
• Comply with applicable laws, regulations, professional standards, and IRS requirements

We do not sell client tax information.

5. Tax Return Information and IRC Section 7216

Information provided in connection with tax-return preparation may constitute “tax return information” protected under Internal Revenue Code Section 7216 and related Treasury Regulations.

Federal law generally restricts tax-return preparers from using or disclosing tax return information for purposes other than preparing or assisting in preparing a tax return unless an applicable legal exception exists or the taxpayer provides the required consent.

Where specific taxpayer consent is legally required, we may provide a separate consent form.

This Privacy Policy does not replace any consent required under IRC Section 7216.

6. How We May Share Information

We may disclose information only when reasonably necessary to provide services, operate our business, or satisfy legal obligations.

IRS and Government Agencies

Information may be submitted to the Internal Revenue Service, state tax authorities, or other governmental agencies as required or authorized in connection with your ITIN, tax return, EIN application, IRS matter, or other requested service.

Service Providers

We may use professional service providers for secure online forms, client intake, document storage, scheduling, electronic signatures, payment processing, tax preparation software, accounting software, email and communications, website hosting, cybersecurity, mailing and courier services, analytics, and customer relationship management. These providers receive information only as necessary for their role and are expected to maintain appropriate security protections.

Professional Advisors

Information may be disclosed to attorneys, accountants, cybersecurity professionals, insurance providers, or other professional advisors when reasonably necessary and legally permitted.

Legal Requirements

We may disclose information when required by subpoena, court order, applicable law, government request, professional obligation, or when reasonably necessary to protect ITIN Hub, our clients, or others from fraud, security threats, or unlawful activity.

7. Payment Information

Payments may be processed through third-party payment processors.

ITIN Hub generally does not need to store complete credit or debit card numbers on its own systems when payments are processed through such providers.

Payment processors maintain their own privacy and security practices, which may apply when you use their services.

8. Website Forms and Sensitive Documents

Our website may allow visitors to submit contact information, questionnaire responses, appointment requests, or preliminary documents.

Uploading a photograph or scan of a passport through an intake form does not, by itself, constitute CAA identity authentication.

When original documents or additional secure documentation are required, ITIN Hub will provide separate instructions.

For security reasons, do not send passports, Social Security numbers, complete tax returns, banking information, or other highly sensitive documents through ordinary email unless specifically instructed to do so through an approved secure process.

9. Information Security

Protecting taxpayer and identity information is an important part of our professional responsibilities.

We maintain administrative, technical, and physical safeguards designed to protect personal and customer information from unauthorized access, disclosure, alteration, misuse, or destruction.

As a tax preparation practice, we maintain security procedures appropriate to the sensitivity of the information we handle, including a Written Information Security Plan where required.

No electronic or physical security system can guarantee absolute security, but we take reasonable measures designed to safeguard information entrusted to us.

10. Cookies, Analytics, and Advertising Technologies

ITINHub.com may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand how visitors use the website
• Measure website performance
• Determine how visitors found us
• Measure advertising effectiveness
• Improve marketing and client experience

Where enabled, we may use analytics or advertising services provided by third-party platforms.

Those providers may receive information such as browser type, device information, IP address, pages visited, advertising interactions, and similar online identifiers.

We do not intentionally provide passport numbers, taxpayer identification numbers, tax-return information, or uploaded tax documents to advertising platforms.

Where required, visitors may be provided with options to manage non-essential cookies.

11. Marketing Communications

If you subscribe to updates, request information, or otherwise consent to marketing communications, we may send educational materials, tax updates, ITIN information, or information about ITIN Hub services.

You may unsubscribe from marketing emails using the unsubscribe link provided in those communications.

Service-related messages regarding an active application, tax return, appointment, payment, security matter, or engagement are not marketing communications and may continue as necessary.

12. International Clients

ITIN Hub provides remote services to clients located in the United States and internationally.

If you provide information to us from outside the United States, your information may be transferred to, processed, or stored in the United States.

U.S. privacy, tax, and recordkeeping laws may differ from the laws of your country.

Depending on your location and applicable law, you may have certain rights regarding access, correction, deletion, restriction, or portability of personal information.

Some information cannot be deleted upon request when retention is required by tax law, IRS requirements, professional obligations, dispute resolution, fraud prevention, or other legal requirements.

13. Children’s Information

ITIN Hub’s website is not designed or marketed directly to children.

However, ITIN applications and tax returns may involve minors or dependents. In those circumstances, a parent, guardian, or other legally authorized person may provide information regarding the minor when necessary to perform the requested professional service.

14. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Maintain tax and client records
• Meet IRS CAA requirements
• Satisfy tax-preparer recordkeeping obligations
• Comply with applicable law
• Maintain security records
• Resolve disputes
• Enforce agreements
• Protect against fraud or professional liability

Different types of information may have different retention periods. CAA ITIN application records are retained according to applicable IRS record-retention requirements.

15. Your Privacy Choices

Depending on applicable law, you may request that we:

• Confirm whether we maintain personal information about you
• Provide access to certain personal information
• Correct inaccurate information
• Update your contact information
• Delete eligible information
• Limit certain uses of information
• Stop sending marketing communications

These rights may be limited when continued retention or processing is necessary for tax preparation, CAA compliance, legal obligations, professional standards, security, or establishment or defense of legal claims.

16. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

ITIN Hub is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing information.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

When changes are made, the Last Updated date at the top of this page will be revised.

Material changes may also be communicated through the website or other appropriate means.

18. Contact Us About Privacy

Questions or requests regarding this Privacy Policy or the handling of your information may be directed to:

ITIN Hub

18117 Biscayne Blvd
Aventura, FL 33160
United States

Phone: +1 (786) 571-0614

Website: ITINHub.com

Email: privicy@itinhub.com